TERMS AND CONDITIONS
Please read these Terms and Conditions carefully before placing your order. By completing your purchase, you agree to these Terms and Conditions. If you have any questions regarding the use of our website, the purchasing process, our products, or these Terms and Conditions, please feel free to contact us using the details below.
Seller Information:
Company Name: Schaller Anikó
Address: Neurieder Weg 1, 86609 Donauwörth, Germany
Website: commosocialmedia.com
Email: aniko@commosocialmedia.com
Phone: +49 152 252 48788
Hosting Provider:
Company Name: Tárhely.eu Kft
Address: 1144 Budapest, Ormánság utca 4., 10th floor, Hungary
Website: tárhely.eu
Definitions:
Parties: Seller and Consumer/Business together
Consumer: A natural person who is acting for purposes that are outside their trade, business, craft, or profession.
Business: A legal entity or organization engaged in commercial activities.
Product: Products and services offered for sale on our website.
Applicable Laws:
- German Civil Code (BGB)
- Telemedia Act (TMG)
- General Data Protection Regulation (GDPR)
- Consumer Protection Laws of Germany and the European Union
1. Scope of Terms and Acceptance
The terms and conditions set forth the rights, obligations, and rules governing the sale of products through our website. By placing an order, you agree to be bound by these Terms and Conditions.
Language of the Agreement:
The agreement is made in English.
2. Payment and Delivery Terms
Prices:
The prices displayed on our website are inclusive of VAT, in accordance with the laws applicable in the European Union. Prices may be subject to change in accordance with any relevant legal or regulatory updates.
Delivery Time:
The estimated delivery time is between 2 to 6 business days.The estimated delivery time will be agreed upon individually and may vary depending on the product or service. We will provide you with a more accurate delivery estimate after confirming the details of your order.
Payment Methods:
We accept payments via bank transfer and credit card (through Stripe).
- Right of Withdrawal
In accordance with EU consumer protection law, you have the right to withdraw from your purchase within 14 days from the date of receipt of the product. However, this right does not apply to services, including online services, which are delivered immediately or if the service has been fully provided with your consent before the withdrawal period ends.
How to Exercise Your Right of Withdrawal:
To exercise your right of withdrawal, please inform us of your decision by providing a clear and unambiguous statement of your intent to withdraw from the contract. This can be done via:
- Postal letter
Your statement should include the following information:
- Your order number
- The service you wish to cancel
- Your full name and contact details
Limitations on Withdrawal for Online Services:
If the purchase involves an online service, please note that once the service has been fully provided, the right to withdraw no longer applies, even if the 14-day period has not yet elapsed.
4. Complaint Handling and Dispute Resolution
Any complaints or issues should be addressed using the following contact information:
Email: aniko@commosocialmedia.com
Phone: +49 152 25248788
Alternative Dispute Resolution (ADR):
Consumers have the right to request assistance from a European Online Dispute Resolution platform (ODR). You can find more details and access the platform here:
European ODR Platform
5. Data Protection
We are committed to protecting your personal data. The collection and processing of your personal data is conducted in compliance with the General Data Protection Regulation (GDPR). For detailed information on how we handle your data, please refer to our Privacy Policy.
6. Jurisdiction and Governing Law
This agreement is governed by German law. If any dispute arises, it shall be resolved by the competent courts in Germany. However, you may also choose to resolve disputes through alternative dispute resolution methods as provided by EU regulations.
March 3rd, 2025
